Privacy Policy

The City of Newcastle Drama Association (CONDA) Inc. is committed to ensuring the privacy of its members and extended community is protected. When you access our site or services, this indicates that you accept this policy and consent to the use and distribution of information, whether provided to us via our website, through an event, or third party. The policy outlined, follows the Australian Privacy Principles guidelines which can be viewed at the Office of the Australian Information Commissioner (OAIC).

Collection of information

We will only collect information that we reasonably require for our activities and events. The type of information collected will depend on the type of interaction you have with us. When you visit our website, certain information is collected using cookies and trackers. We use Google Analytics to collect and manage this data.

Storage of information

Personal information is stored on a secure database and is kept for as long as it is required by law or for the purpose it was collected. When it is no longer needed, the appropriate measures to deidentify or destroy it will be undertaken.

Use of personal information

The information we collect will be used to manage our operations and may include:

• Processing of memberships or donations via our electronic ordering system, providing an email confirmation of your payment and processing refunds where applicable;
• Administering and responding to enquiries or feedback about our services or events;
• Promoting and marketing current and future events and services to you;
• Improving the operation and navigation of our website.

We do not pass information to third parties for the purposes of direct marketing.

Access to personal information

You can ask to access your personal information or to change it by contacting hello@conda.com.au

Payment Policy

CONDA Incorporated uses the secure eWAY Credit and Debit card processing as its payment gateway. Payment will also be accepted via direct debit if you are unable to access card payment.

Confirmation acknowledging the transaction will be sent via email following payment.

Refund and Cancellation Policy

CONDA Inc will issue a refund where our services are unable to be fulfilled in accordance with Australian Consumer Law.

Membership is non-refundable.